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HOW
DO I GET STARTED?
What
Do I Need to Get Started?
Participating in focus groups is easy but requires
you to be punctual and flexible with your schedule,
have good organizational skills, proficiency with Internet
technologies such as chat rooms, instant messenger,
etc, some basic computer equipment and a decent Internet
connection (trust me�you don't want to get dropped in
the middle of a focus group).
Here
is a basic list of the things you will need.
- New
Email Address: I
highly recommend that you open a different email address
for your focus group responses. You will be filling
out a LOT of online forms and you will be getting
a lot of email in return. My personal preference is
Yahoo
because they give you 1GB of free storage. Make sure
you TURN OFF any junk mail filters.
- Updated
Operating System and Browser:
Make sure you're running a relatively updated version
of Windows (or Mac OS) and an Internet browser that
won't crash if it tries to run a Java Applet (this
is the technology that is sometimes used for chat
rooms for online focus groups). This shouldn't be
a problem for most people with what they already own,
but you'd be surprised at some of the ancient computers
some of my friends still use.
- Keep
Good Records:
Whether you use a yellow pad or
you're an Excel spreadsheet monster, make sure you
keep tabs of every website you've signed-up for, how
often they invite you to participate in focus groups
and surveys, the quality of the incentives, and how
responsive they are. You will find that with time
you will gravitate to a few really good companies
that you favor.
- Voicemail
and/or Pager: Sounds
obvious but make sure you have either a voicemail
that you check frequently or a pager. A lot of times,
market research companies will call you on the same
day or evening for a face-to-face focus group and
you do not want to miss out. These are usually the
companies that pay the MOST cash, and if they see
that you're reliable and flexible about showing up
on short-notice, they will call you more often. I
know people that make a nice living wage getting calls
from just a few market research companies. It pays
to be available!!!!
- Decent
Internet Connection: While
you don't have to have broadband access to participate
in most online focus groups, you should have at the
very least a reliable Internet connection so you don't
get dropped off in the middle of an activity. Any
of the major services should be fine.
How Do I Join a Focus Group?
Market research companies determine
someone's suitability for a study by using a screening
questionnaire, a written series of questions which potential
participants must answer in a particular way in order
to be invited. Screening questions enable these companies
to provide a good cross-section of study participants,
since they can keep track of how many participants are
a certain age, have a certain kind of occupation, etc.
What Kind of Information Do They
Collect or Look for?
It really depends on the company.
Sometimes an application can take just a few minutes
to fill out because they just want some basic demographic
information. Sometimes the market research company will
collect some 250 data points on each panelist to maintain
in-depth information on their employment, automobile
ownership, ailments, media and entertainment preferences,
technology savvy and demographics. This information
allows them to target based upon the individual client
and project needs. They may also need your address,
phone and e-mail in order to get in touch with you for
prize and incentive distribution.
I
have provided an extensive resource of links to market
research companies where you can fill out an application
and submit your demographic profile.
The
most effortless method is to submit a questionnaire
located at these Web sites for inclusion into each company's
database. When they see a match between a person and
a focus group of possible interest, the company will
then proceed to contact that person. This is why you
should check your email often.
If
the person meets the needs of the market researcher's
corporate client and is able to attend, they will offer
an invitation and fill-in the details. They may also
contact you a couple days before the focus group to
confirm your ability to attend. A lot of offline market
research companies will also post information regarding
upcoming focus groups on their Web site. You may then
look for focus groups of interest, and contact them
by e-mail or phone regarding a particular group. These
companies do not like it if you contact them just to
ask "if there's anything I could join today." Follow
these simple guidelines and you will use your time more
effectively and productively.
My
advice is to fill out applications to as many online
market research firms as possible so you can drastically
increase your chances of being invited to participate
and earn cash and prizes. For online surveys, the company
may send out invitations to members who they believe
MAY qualify for that study. The e-mail will contain
a link to the survey and a login code. The first part
of the survey traditionally contains several screening
questions. If you pass the screening process, as determined
by the client, you will then continue on with the survey
and be paid.
For
offline market research companies, I recommend that
you find some in your city or geographic area so you
can attend the roundtable groups. Remember, these are
the ones that pay the big bucks so it obviously doesn't
make sense to register with a company in Dayton, Ohio
when you live in San Diego, California. In addition
to the links I have provided you, you can look in your
local yellow pages for Marketing Research companies.
Reputable
market research companies always try and present you
with an incentive which matches the value of your time
involved. Sometimes, depending on the retail value of
the product, you simply get to keep the product. Other
times, there may also be a cash or coupon exchange offered.
Quite often they also offer bonus prizes to randomly
selected participants.
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